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Salesforce Certified Nonprofit Cloud Consultant (NPC) : NP-Con-102

NP-Con-102

Exam Code: NP-Con-102

Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)

Updated: Oct 20, 2026

Q & A: 127 Questions and Answers

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About Salesforce Certified Nonprofit Cloud Consultant (NPC) certification

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analytics and Reporting11%- Design nonprofit-specific reports and dashboards
- Measure impact and program outcomes
Topic 2: Solution Design32%- Align business processes to data model and features
- Evaluate Nonprofit Cloud, platform and third-party solutions
- Recommend use of industry common features
Topic 3: Implementation Strategies18%- Define testing and deployment strategies
- Manage consulting engagement lifecycle
- Apply governance and change management
Topic 4: Nonprofit Cloud Setup22%- Configure stakeholder management
- Enable features and manage permissions
- Set up program and case management
Topic 5: Nonprofit Cloud Feature Configuration35%- Configure grantmaking functionality
- Configure fundraising management
- Configure program management and outcomes
Topic 6: Integration and Data Management15%- Select data and integration tools
- Manage duplicates and data quality
- Plan data migration and governance

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question #1
A consultant is engaged by a nonprofit organization that wants to implement Nonprofit Cloud to digitize its siloed processes. Currently, the processes are comprised mostly of spreadsheets, notepads, and inboxes. The organization wants to have a fixed budget and a fixed scope of work (SOW). The organization already understands what is required and will clearly define all deliverables upfront. Which project management methodology describes the organization approach?

A. Kanban
B. Waterfall
C. Agile


Question #2
A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?

A. Ensure that the record-triggered flow that updates the Donor Gift Summary is active.
B. Ensure that the logged in user has the appropriate field-level security on the Donor Gift Summary object.
C. Navigate to Monitor Workflow Services and identify the failures in the Data Processing Engine definition that calculates the data.


Question #3
A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?

A. The OmniStudio User permission set
B. The FundraisingAccess and DocGen Designer permission sets
C. The FundraisingAccess and DocGen User permission sets


Question #4
A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations. What are two considerations the nonprofit should take into account before making the switch? (Choose 2)

A. Data Loader is required to revert to Legacy Recurring Donations.
B. All existing integrations should be reviewed for compatibility.
C. Reverting to Legacy Recurring Donations is unsupported.
D. Enhanced Recurring Donations introduces a new custom object.


Question #5
A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field. What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?1

A. Manage Encryption Keys system permission3
B. View All Contact object permission5
C. View Encrypted Data system permission4
D. View All Data system permission2


Solutions:

Question #1
Correct Answer: B
Question #2
Correct Answer: C
Question #3
Correct Answer: B
Question #4
Correct Answer: B,C
Question #5
Correct Answer: C

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