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Nonprofit Cloud Consultant Exam Reference
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The Salesforce Nonprofit Cloud Consultant program is intended for consultants who have experience in implementing Salesforce Nonprofit Cloud solutions in a customer-oriented role. The target audience has a proven track record in installing and configuring the Salesforce nonprofit cloud. The Salesforce nonprofit cloud consultant must have the ability to design and implement nonprofit cloud solutions that meet customers ‘business requirements, are manageable and scalable, and contribute to customers' long-term success.
Here is the cost of Nonprofit Cloud Consultant Exam
The cost of Nonprofit Cloud Consultant exam is $200.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-nonprofit-cld-consultant-npc---NP-Con-102
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The registration for the Nonprofit Cloud Consultant Exam follows the steps given below.
- Select a test center.
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- Select the date and time you want to take the exam; - Read the reprogramming and cancellation policy, select the confirmation box.
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- Find the exam you want to schedule and expand the section to view delivery options. You can choose to register for the exam as supervised on the site or supervised online.
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- Login to the Webassessor at www.webassessor.com salesforce. If you don't already have an exam profile in Webassessor, you need to create one.
- You will be sent an email confirming the purchase and registration.
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Salesforce Nonprofit-Cloud-Consultant Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Fundraising and Donations | - Donation management and gift processing - Campaign and fundraising tracking |
| Topic 2: Reporting and Insights | - Reports and dashboards for nonprofit KPIs - Outcome measurement and analytics |
| Topic 3: Constituent Management | - Account and contact data model for nonprofit organizations - Constituent engagement and segmentation |
| Topic 4: Data Management and Security | - Data model design and governance - Security, access, and compliance |
| Topic 5: Program Management | - Program and service delivery tracking - Program lifecycle management |
| Topic 6: Case and Service Management | - Case management for client services - Service delivery workflows |
Salesforce Certified Nonprofit Cloud Consultant Sample Questions:
Question #1
A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system. How should a consultant track the volunteer's relationship with Universal Containers?
A. Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.
B. Create a Universal Containers Organization Account a3nd create an Affiliation record between the volunteer and Universal Containers.
C. Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.2
D. Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.1
Question #2
A nonprofit organization is evaluating how its inbound revenue will map to Nonprofit Cloud. The organization's inbound grant and major donor stewardship processes are closely aligned.
What are components of both these processes that the organization would track in Salesforce?
A. Cultivation steps, agreements, and discount structures
B. Cultivation steps, payment schedules, and deliverables
C. Agreements, price books, and deliverables
Question #3
An annual fund coordinator wants to create a report that identifies which individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gala. The nonprofit uses Campaigns to track event attendance. What should a consultant add to the report to exclude gala attendees?
A. Bucket field
B. Filter logic
C. Summary formula
D. Cross filter
Question #4
A nonprofit organization uses Action Plans to guide its work on client Care Plans. The organization needs to add more tasks to an active Action Plan Template. What should the organization do to update the Action Plan Template in Nonprofit Cloud?
A. Deactivate the Action Plan Template, add tasks, and then publish the template.
B. Clone the Action Plan Template, add tasks, and then publish the template.
C. Clone the Action Plan Template, select "Let users add items to action plans", and then publish the template.
Question #5
A nonprofit organization collects data on program participants, monthly donors, and corporations that provide in-kind gifts.
Which types of Account records should be used to track these different datasets in Nonprofit Cloud?
A. Person Accounts and Business Accounts
B. Individual Accounts and Business Accounts
C. Household Accounts and Organization Accounts
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: B | Question #3 Correct Answer: D | Question #4 Correct Answer: B | Question #5 Correct Answer: A |
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