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Oracle Fusion Customer Relationship Management 11g Sales Essentials : 1Z1-456

1Z1-456

Exam Code: 1Z1-456

Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials

Updated: Jul 17, 2026

Q & A: 133 Questions and Answers

1Z1-456 Free Demo download

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionWeightObjectives
Configuration and Setup5%- Profile options
- Lookup types and values
Lead and Opportunity Management25%- Lead qualification and conversion
- Competitor and reference management
- Sales processes and stages
- Opportunity creation and tracking
Accounts and Contacts Management20%- Manage contacts and relationships
- Create and manage accounts
- Customer data sharing and security
Forecasting and Territory Management20%- Quota management
- Create and submit forecasts
- Define territories and assignment rules
- Forecast adjustments and reviews
Sales Analytics and Integration15%- Data import/export
- Sales reports and dashboards
- Basic integration concepts
Oracle Fusion Sales Overview15%- Navigation and user interface
- Architecture and components
- Key sales functionality

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Identify three correct statements regarding lookups and lookup values.

A) In order for lookup changes to appear in the UI, the user must log out and log in again.
B) Standard lookups can be defined in any of the Standard, Common, or Set Enabled views.
C) Lookup values ran be configured with effective date and expiration date to enable/disable.
D) Lookups can be configured with dynamic lists of values using tables.
E) Lookups can be restricted to a specific module during lookup setup.


2. Select the three statements that describe the use of sales methodology in opportunity management.

A) Sales methodologies include sales stages; each sales stage can be tied to a range of win probability and status.
B) Sales methodologiesbest describe an organization's sales process
C) Sales methodologies consist of one or more sales stages.
D) Selection of sales methodology is optional for an opportunity.
E) Selection of sales methodology is mandatory for every opportunity.


3. You are asked to define lookup that provides the ability to define a reference set of values based on a lookup code. Select the lookup type that you should choose for this scenario.

A) Value Set
B) Common lookup
C) Value-Enabled lookup
D) Standard lookup
E) Set-Enabled lookup


4. You do not use the Opportunity Past Performance report and would like to hide this report from your Opportunity Home pages. What is the best approach to accomplish this?

A) Customize the Opportunity page by using Oracle Application Composer.
B) Only users with proper administrative rights can edit the Opportunity Page, by using Oracle Composer
C) Edit the Opportunity page by using Oracle Composer.
D) Customizes your own page by using Edit Current Page from the Personalization menu.
E) Select the proper Sandbox to customize by using Oracle Composer.


5. What happens when a salesperson updates the opportunity revenue items after a forecast is submitted and his or her manager has rejected the forecast?

A) Forecast items are synchronized with the opportunity.
B) Forecast items are not synchronized with the opportunity.
C) Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the opportunity level is selected.
D) Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the forecast level is selected.
E) Forecast items are synchronized with the opportunity only if Refresh Cache at the forecast level is selected.


Solutions:

Question # 1
Answer: A,B,D
Question # 2
Answer: A,C
Question # 3
Answer: E
Question # 4
Answer: B
Question # 5
Answer: D

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