IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 : M8010-238

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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Which of the following is NOT a key benefit of using Global Inventory Visibility?

A) Complete view of all supplyand demand.
B) Better inventory utilization.
C) Increase customer satisfaction with accurate promising.
D) Reduce the cost of processing a return.

2. What are the solution capabilities of WebSphere Commerce platform?

A) Manage enterprise wide product and customerinformation
B) Both A and B.
C) Sell across direct and extended channels.
D) Support for marketing and merchandizing across channels.

3. WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A) Any B2C touchpoint, excluding B2B.
B) Web only.
C) WebSphere Commerce does not manage the customer experience.
D) Web, mobile, call center, in-store, and extended channels such as social networks.

4. In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A) Sourcing and procurement of goods and services.
B) Selling and fulfillment across channels.
C) Personalization and marketing across all channels.
D) Servicing customer needs across multiple channels.

Solutions: