WGU Principles of Management at Western Governors University(IAC1) : Principles-of-Management

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WGU Principles-of-Management Exam Syllabus Topics:

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

A) Core capabilities
B) Competitive objectives
C) Urban location
D) Strategic liaisons

2. The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

A) Facilitation and support
B) Negotiation and reward
C) Participation and involvement
D) Education and communication

3. What is the main focus of SWOT analysis? Choose 1 answer

A) Establishing a factory's production rate and quality standards
B) Developing a business's mission and vision statements
C) Determining a company's corporate structure and management style
D) Uncovering an organization's strengths and weaknesses

4. What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer

A) Customer connection society
B) Customer relationship management
C) Customer association organization
D) Customer liaison policy

5. High cooperativeness and high assertiveness are characteristics of which conflict management strategy?
Choose 1 answer

A) Competing
B) Compromising
C) Collaborating
D) Avoiding

Solutions: