IIC Essential Skills for the Insurance Broker and Agent : C130

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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?

A) Marketing
B) Cold calling
C) Cross-selling
D) Upselling

2. Briefly describe an exclusive agency company as a distribution channel that delivers insurance products to consumers.

3. What type of insurance policy would a life lease holder require?

A) Tenants package insurance
B) Mobile home and liability policy
C) Condominium insurance
D) Personal liability package

4. To protect themselves against claims that arise long after the policy expiration date, a broker should retain a permanent copy of which policy?

A) Automobile
B) Crime
C) Property
D) Liability

5. A tenant's negligence causes a fire in the dwelling they rent. Typically, who is initially responsible for paying the damage?

A) The insurer that issued the tenant's legal liability policy
B) The insurer that issued the homeowners policy
C) The dwelling's owner who is responsible for the tenant's actions
D) The tenant who negligently caused the fire

Solutions: