Salesforce Consumer Goods Cloud Accredited Professional : AP-204

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?

A) Display a notification for every message that a team member sends while the Field Rep is on the app
B) Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
C) Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
D) Create a quick action to create a note addressed to a team member

2. ABC Telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agents to have the ability to give runtime adjustments and wish to have the approval process defined around the same.
Which feature should the Consultant suggest to address the above requirements?

A) Customizations using CPQ Hooks
B) Adjustments using Context rules
C) Promotions
D) Discounts

3. A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?

A) Create an In-Store Location called Frozen Food Aisle'.
B) Nothing as Product2 captures that the product is frozen.
C) Create a record type called 'Frozen Food Aisle' on the retail store.
D) Create a picklist field called location' to document the Frozen Food Aisle.
E) Create a record type called 'Frozen Food Aisle on the task.

4. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. As part of Internet order fulfillment, UC warehouse agents will use Salesforce to enter a router's barcode and enter the shipping tracking number for the router.
How should a Communications Cloud Consultant solve this requirement?

A) Configure a Manual Task Orchestration Item that will launch a Flow to enter the router's barcode number and shipping tracking number
B) Configure an Autotask Orchestration Item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
C) Configure a Push Event Orchestration Item that will receive the router's barcode number and shipping tracking number
D) Configure a Manual Task Orchestration Item that will launch an OmniScript to enter the router's barcode number and shipping tracking number

5. Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?

A) Store Insights
B) Product Performance
C) Inventory Performance
D) Category Insights
E) Sales Rep Performance

Solutions: