Avaya Aura® Contact Center Solution Design : 33810X

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Avaya 33810X Exam Syllabus Topics:

Avaya Aura® Contact Center Solution Design Sample Questions:

Question #1
An IT manager wants a Callback offer leveraging AACC scripting and Web services, as well as the outbound capability of AACC.
What Is this solution called?

A. Call Completion Busy Subscriber (CCBS)
B. Call Back Assist (CBA)
C. Call Completion No Reply (CCNR)
D. Call Back Request (CBR)

Question #2
The Security Manager of the IT department wants to know about the Web Services Security of AACC. Which requests are used by default to access Manager Administration?

A. HTTPS and FTPS
B. HTTP
C. FTPS
D. HTTPS

Question #3
Refer to the exhibit.

AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?

A. It Is anchored In the Media Processing Platform.
B. It Is anchored In the G450.
C. It Is anchored in the Session Manager.
D. It Is anchored In the Media Server.

Question #4
Avaya One Source has orderable quotes for the Greenfield customer and existing customer.
How can a quote from Avaya One Source -Order center be placed as an order?

A. By using Create Order
B. By using Sales Force Updates
C. By using Create Proposal SSR
D. By using Create Upload Order SSR

Question #5
Media Servers are needed in a SIP-enabled AACC
Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?

A. VMware Mid-Range Server
B. Physical Entry-Level Server
C. VMware High-End Server
D. Physical Mid-Range Server

Solutions: