PMI PMI-PMOCP : PMI Project Management Office Certified Professional

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PMI Project Management Office Certified Professional Sample Questions:

1. A PMO team is preparing the PMO governance model for the organization. Which components of a well- structured PMO governance model should the PMO professional consider?

A) PMO customer engagement plan, reporting structure, and organizational process assets.
B) PMO mandate, enterprise risk register, and reporting structure.
C) PMO roles, responsibilities, autonomy levels, and accountability.
D) PMO charter, communications management plan, and stakeholder engagement plan.

2. A company has a history of struggling to deliver projects on time and within budget. The PMO professional has been tasked with assessing the maturity and capability of the PMO in order to develop a plan for improvement.
What should the PMO professional do?

A) Hire a consultant to conduct a PMO maturity assessment.
B) Interview PMO team members and stakeholders and record their suggestions.
C) Review the PMO documentation for information on PMO maturity models.
D) Conduct a self-assessment using a PMO maturity model.

3. The executive management team for a healthcare company is discussing the second quarter ' s low result in the customer satisfaction score, which is a key performance indicator (KPI). One of the executives shares concerns about wasting efforts on projects and initiatives without being able to keep up with competitors and increase the customer satisfaction score.
Which action should the PMO professional take to avoid such a situation?

A) Avoid the customer satisfaction metric analysis when assessing projects.
B) Ask to review the customer satisfaction metrics.
C) Establish a customer experience department.
D) Support the reevaluation of the strategic plan by the executives.

4. Last year, a PMO professional from a food processing company implemented a new portfolio management tool that is running smoothly. As a part of the portfolio management process, a resource management functionality was released for better assessment of the portfolio delivery resource needs.
What should the PMO professional do first to ensure proper implementation?

A) Implement a feedback mechanism so that requirements can be adapted based on evolving needs.
B) Identify a pilot group to test the new resource management functionality.
C) Prepare training materials and deliver the training to all affected stakeholders.
D) Put together a demo of the new resource management functionality.

5. A PMO professional is providing strategic guidance to executives and has been tasked with advising the executives on various aspects of the organization ' s projects to drive success.
Which two tasks are within the scope of the advisory role for a PMO professional? (Choose 2)

A) Project manager salary benchmarking data.
B) Project management methodologies.
C) Project manager job descriptions.
D) Company data and security policy.

Solutions: