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Apple 9L0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Networking | 20% | - Network configuration
|
| System Troubleshooting | 25% | - Performance and diagnostics
|
| Installation and Configuration | 20% | - System setup and initial configuration
|
| User Accounts and Data Management | 20% | - File systems and permissions
|
| Applications and Processes | 15% | - Process management
|
Apple Macintosh Service Sample Questions:
1. Which of the following is NOT a good step to take when working onsite on a computer?
A) Wear a grounded ESD wrist strap.
B) Check the polarity of the grounded power outlet.
C) Use a grounded ESD mat.
D) Place parts on the floor.
2. Which of the following is ALMOST CERTAINLY a software-related problem?
A) No video on display
B) No Internet connectivity
C) Single beep at startup
D) iPhoto quits when launched
3. A customer setting up a small business with a wireless network wants to ensure that both the PC's running older hardware, and the Macs have secure access to the wireless network using encryption. What security feature on the AirPort Extreme (802.11n) Base
Station would provide that encryption?
A) Access control by MAC address
B) DSSS
C) WAN privacy
D) Wired Equivalency Privacy (WEP)
4. Which of the following scenarios would be most appropriate to use Apple Hardware Test?
A) You want to test a Mac's Ethernet port after its logic board has been replaced.
B) You need to check the Mac's LCD display for any pixel anomalies.
C) You are unsure if the customer's issue is caused by software or hardware.
D) You want to verify that Mac OS X has been installed properly.
5. When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for a MacBook?
A) Speaker
B) Power adapter
C) Logic Board
D) Hard Drive
E) SDRAM
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |


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