Cisco 840-423 : Executing Cisco Advanced Business Value Analysis and Design Techniques

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Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. What is the purpose of a gap analysis?

A) Increase the customer's level of awareness about Smart Solution features and value.
B) Identify specific problems with execution of the customer's network management process.
C) Identify the major capabilities that are needed but are not present today in the operating model.
D) Define new software that is required for stronger security and threat prevention.

2. Which option describes what a change leader is responsible for?

A) deciding how to give out favors
B) assigning key people to be role models
C) telling people how they should do their work
D) planning to fill open jobs

3. Which statement is a characteristic of future state capabilities?

A) They identify operating practices for a single department.
B) They should define very detailed needs for the near-term and high-level needs for one or more years out.
C) They depict all of the requirements that a customer organization desires (best case).
D) They convey the most important business elements that are needed to achieve goals in the future.

4. Which statement about discovery meetings for larger scope projects is true?

A) Planning for discovery activities may take more effort, but this step is essential.
B) Request that the customer captures a baseline of needs in advance of your work.
C) The project team should be staffed with more subcontractors to keep the costs down.
D) Discovery should be performed to a lower level of detail than for smaller projects.

5. Which statement describes why it is important to separate major from minor problems in getting expected benefits?

A) Minor problems usually affect more people.
B) This information is used for system status reporting.
C) Major problems are always harder to fix.
D) An accurate breakdown allows for putting resource on items with high impact.

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