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Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Selling and Customer Engagement | 10% | - Solution recommendation and positioning - Customer requirement analysis - Value proposition and ROI analysis |
| Unified Communications and Collaboration (UC&C) | 25% | - Integration with third-party applications - Collaboration tools and endpoints - Avaya Equinox and Aura solutions - UC&C architecture and components |
| Avaya Team Engagement Solutions Overview | 20% | - Introduction to Avaya Team Engagement Solutions - Avaya portfolio and product offerings - Benefits and business value |
| Contact Center Solutions | 20% | - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview - Routing, queuing, and call handling |
| Deployment and Management | 25% | - Security, compliance, and troubleshooting - Solution design and sizing - Administration, maintenance, and licensing - Virtualization and survivability |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
Question #1
For an Avaya Equinox Solution, which two components are required? (Choose two)
A. Avaya Streaming and Recording Manager
B. Avaya Equinox H.323 Edge Server
C. Avaya Equinox Management Server
D. Avaya Equinox Streaming Nodes
E. Avaya Equinox Media Server
Question #2
A release 9.1 enhancement to XT series local recording to a USB drive or "stick" allows the ability to watermark the recordings.
Which two options for information can be included in the optional watermark? (Choose two)
A. The time and date
B. A sequence number
C. A label
D. The conference moderator name or ID
E. The recording duration
Question #3
When Avaya Aura Application Enablement Services (AES) accesses Communication Manager what can be said about Communication Manager?
A. Communication Manager must be operating in the Avaya Aura Core
B. Communication Manager must be operating in a survivable remote mode
C. Communication Manager must be operating as Evolution Server
D. Communication Manager must be operating as Feature Server
Question #4
What is licensing of the Avaya Session Border Controller for Enterprise is based on?
A. The bandwidth of the real-time traffic
B. The type of server deployed
C. The number of simultaneous sessions
D. The number of remote users
Question #5
Which two characteristics of the Avaya strategy provide value and lower total cost of ownership for its customers? (Choose two)
A. Vendor interoperability
B. Complex server clusters
C. Minimal hardware in favor of virtualization options
D. Proprietary standard
E. "rip and replace"
Solutions:
| Question #1 Correct Answer: C,E | Question #2 Correct Answer: A,C | Question #3 Correct Answer: C | Question #4 Correct Answer: A | Question #5 Correct Answer: A,C |


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