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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integrated System Logging and Network Diagnostics | - Diagnostics and logging
|
| Topic 2: System Status, Troubleshooting, and Alarm Management | - Troubleshooting operations
|
| Topic 3: Call Flow Configuration and System Monitoring | - Call management and monitoring
|
| Topic 4: Data Backup, Restoration, and System Upgrades | - Backup and restore operations
|
| Topic 5: Understanding Avaya IP Office Platform and Security Administration | - Platform architecture and components
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)
A) PSTN
B) H.323
C) SIP
D) MPLS
E) ISDN
2. Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?
A) EnhTcpaService
B) BusinessPartner
C) ServiceUser
D) Administrator
3. A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.
Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
A) Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
B) Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
C) Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.
D) Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
E) Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
4. A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.
What is the recommended way for users to achieve this?
A) Notify the customer that this is not a recommended practice.
B) Add each Outlook contact individually to the personal directory.
C) Use a .csv format to import the Outlook contacts.
D) Copy and paste all contacts from Outlook into the personal directory.
5. If you choose to reset security settings to their default values, which three passwords will you be required to change to ensure secure access to the IP Office Platform? (Choose three.)
A) System Administrator Password
B) Voicemail Pro Password
C) Superuser Password
D) Root Password
E) Security Administrator Password
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: C | Question # 3 Answer: A,C,D | Question # 4 Answer: C | Question # 5 Answer: A,C,E |
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