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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Status, Troubleshooting, and Alarm Management | - VoIP troubleshooting (latency, jitter, lag) - System Monitor and debug tools - System Status Application monitoring - ISDN/PRI troubleshooting and alarm handling |
| Topic 2: Call Flow Configuration and System Monitoring | - SIP line behavior and en bloc dialing - Incoming Call Routes (ICR) and call handling - ARS short codes and routing control - System Status Application (SSA) usage |
| Topic 3: Understanding of Avaya IP Office Platform and Security Administration | - Core platform components and architecture - Security administration and service users - Session Border Controller and SIP security concepts |
| Topic 4: Data Backup, Restoration, and System Upgrades | - System restoration and recovery processes - Upgrade planning and execution - Backup strategies and procedures |
| Topic 5: Integrated System Logging and Network Diagnostics | - System logging and event analysis - Network diagnostics using tools such as Wireshark |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Question #1
Where can password policies and password complexity requirements be configured for Users?
A. Avaya Cloud management console
B. Web Self Administration application
C. Avaya Aura Security Manager
D. Avaya IP Office Manager
Question #2
Which Avaya IP Office™ application will allow a system administrator to see historical events and alarms on a trunk in the Avaya IP Office™?
A. Voicemail Pro Client
B. System Monitor
C. Manager Application
D. System Status Application
Question #3
Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)
A. Basic User
B. Remote Worker User
C. Power User
D. Office Worker User
Question #4
An IP Office 500 V2 has two SD card slots, and the first slot contains the System SD card with a unique feature key number.
What is the primary purpose of the unique feature key number?
A. To select the type of voicemail (Embedded or Voicemail Pro)
B. To enable firmware upgrades
C. To store the correct version binary files
D. To validate the license
Question #5
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15.
Which of the following actions would be necessary to complete this increase?
A. Add five receptionist licenses.
B. Add a Preferred license.
C. Upgrade to Select Mode.
D. Upgrade to Server Edition.
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: D | Question #3 Correct Answer: C,D | Question #4 Correct Answer: D | Question #5 Correct Answer: A |
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