Genesys Cloud Certified Professional - Implementation : GCP-GC-IMP

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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question #1
When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A. TCP
B. The default protocol
C. SIP
D. TLS
E. UDP

Question #2
If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

A. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
B. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
C. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
D. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.

Question #3
What is the maximum file size that a user can upload into Genesys Cloud Documents?

A. 10 MB
B. No Limit
C. 2 GB
D. 100 MB

Question #4
What are two methods for creating a conference call in Genesys Cloud?

A. With multiple active calls, click and drag an unselected call onto the previously selected call details.
B. Have all attendees call you. When all calls are active, click the Start Conference button.
C. Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees
D. Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

Question #5
You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A. Chat Icon
B. Admin
C. Documents
D. Activity

Solutions: