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Nortel 920-176 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Configuration | - System setup
|
| Topic 2: Contact Center Multimedia Architecture | - System components overview
|
| Topic 3: Multimedia Routing and Call Handling | - Routing logic
|
| Topic 4: System Management and Maintenance | - Monitoring and troubleshooting
|
| Topic 5: Security and Administration | - User and role management
|
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