Salesforce Communications Cloud Accredited Professional : AP-203

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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A) Analyze an external data storage system for more cost effective data storage
B) Analyze the storage usage of the existing legacy system
C) Calculate the file and data storage required based on required data volume and file attachment requirements.
D) Access the archiving strategy and determine how storage will be cleared though archiving.
E) Identify the storage needs between data storage and file storage.

2. United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?

A) Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
B) Handle the complex business processes manually outside the IT landscape.
C) Harmonize their business plan to reduce the complexity
D) Access the entire architecture to identify application that can be decommission.

3. Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A) Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
B) Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
C) Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
D) Ensure platform events mode is enabled

4. UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A) Fields
B) Price lists
C) Attribute
D) Pricing plan
E) Calculation Matrix

5. UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A) History of subscription updates and traceability
B) Supported by digital commerce API
C) Migrating in/out from bundle offer
D) Customer can choose their plan from all pricing books.
E) Service Continuity

Solutions: