CompTIA RC0-903 : CompTIA A+ Recertification Exam for Continuing Education

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CompTIA A+ Recertification Exam for Continuing Education Sample Questions:

1. A client, Ann, is having issues with a PC shutting down. There are no error messages displayed before the system powers off. Ann reports that this started after she installed and began using CAD software. The hard drive, video card, and RAM all meet the software requirements and have passed diagnostics. Which of the following is MOST likely the issue?

A) The video card has 3D acceleration disabled.
B) The hard drive is IDE instead of SATA.
C) The hard drive needs to be repartitioned.
D) The PSU is underpowered for the system.

2. A technician would like to remove the dust inside of a desktop computer. Which of the following should the technician use to MINIMIZE exposure to the dust while protecting internal hardware components? (Select TWO).

A) ESD mat
B) Safety goggles
C) Rubber gloves
D) ESD strap
E) Antistatic bag
F) Mask

3. Joe, a technician, arrives onsite at a customer's home. Upon entering the home, Joe notices an unpleasant odor. In response to this, Joe pinches his nose and holds his breath.
After Joe leaves, the customer reports the behavior to Joe's supervisor. The supervisor decides the issue must be addressed. Which of the following topics would the supervisor be MOST likely to cover?

A) Maintaining good communications with the customer
B) Avoid dismissing the customer's problems
C) Maintaining good personal hygiene
D) Avoiding being judgmental

4. A customer asks a technician for a device that has the capability to easily connect a laptop to an external monitor, keyboard, mouse, and charge the battery. Which of the following devices should the technician recommend to the customer?

A) KVM switch
B) Lightning
C) Docking station
D) USB 3.0

5. Data on full disk encrypted drives using BitLocker is MOST secure from loss when combined with which of the following technologies?

A) Filesystem access controls
B) Trusted platform module
C) Fingerprint reader
D) USB authentication token

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