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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Topic 2: Product and Pricing | 8%-12% | - Internal and external pricing determination - Trigger pricing in sales documents - Pricing components configuration |
| Topic 3: Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Opportunity creation and buying center - Lead distribution and qualification |
| Topic 4: Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Topic 5: User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
| Topic 6: Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Topic 7: Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Topic 8: Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Topic 9: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Topic 10: Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
| Topic 11: Implementation Basics and Fine Tuning | 8%-12% | - Configuration and administration tasks - Tailoring standard settings - Fine-tuning timeline and dependencies |
| Topic 12: Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question #1
You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?
Please choose the correct answer.
Response:
A. The buying center must include all the contacts mentioned in the opportunity.
B. The opportunity must include all the contacts mentioned in the buying center.
C. The opportunity must include all the contacts from the account master.
D. The buying center must include all the contacts from the account master.
Question #2
What must you define to enable upsell and downsell product recommendations in sale quotes?
Please choose the correct answer.
Response:
A. Product lists
B. Product hierarchies
C. Product groups
D. Product categories
Question #3
What information is available when a customer visit is conducted?
There are 2 correct answers to this question.
Response:
A. Checklists
B. Last visit details and notes
C. Account product lists
D. Product availability check
Question #4
Which dropdown lists in the Product facet can you use to add products to a sales order?
There are 3 correct answers to this question.
Response:
A. Quotes
B. Product list
C. Opportunities
D. Promotions
E. Past order
Question #5
You need to change access to a work center for several users to read-only. Which setting do you use to apply restriction rules?
Please choose the correct answer.
Response:
A. Code list restrictions
B. The access context
C. Any field of the business object.
D. A scoping question
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: A | Question #3 Correct Answer: A,B | Question #4 Correct Answer: B,D,E | Question #5 Correct Answer: B |
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