IBM C2010-591 : Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3

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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. How can workflow-driven change processes reduce costs?

A) By interfacing with multiple technology APIs to implement unattended changes.
B) Because the same custom workflow-driven change processes can be reused by multiple customers.
C) By making it quick to process a change, and reduce risk by planning and communicating the change before it actually occurs.
D) Because workflows can be developed in an integrated development environment using a platform independent workflow programming language.

2. A customer's IT environment consists of servers, storage, desktop, and point of sale devices. Assuming IBM SmartCloud Control Desk is used to manage these items in the CMDB, which two scanning tools also need to be deployed and integrated in order to perform reconciliation of authorized versus deployed configuration items? (Choose two.)

A) IBM Tivoli License Compliance Manager
B) IBM Tivoli Application Dependency and Discovery Manager
C) IBM Tivoli End Point Manager
D) IBM Tivoli Provisioning Manager
E) IBM Tivoli Usage and Accounting Manager

3. Which statement describes functional components provided by IBM Tivoli Provisioning Manager?

A) They provide customers with access to knowledge search, the ability to log incidents into Incident Management, check status of existing incidents, provide information on system outages, show frequently asked questions, and perform other automated services such as ID Management.
B) They provide processes that join financial, contractual, and inventory functions to support life cycle management for hardware and software assets within the IT environment.
C) They provide services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, organizations, and products.
D) They provide automated configuration of IT resources in response to a service request or other trigger; they may include all levels of configuration such as network setup, storage allocation, partition preparation, base builds, application loads, cluster definition, etc.

4. Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?

A) To ensure that services are designed to meet business needs
B) To identify units of organizations responsible for specific outcomes
C) To create value for stakeholders
D) To define activities, roles, responsibilities, functions, and metrics

5. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?

A) At least two
B) At least five
C) One is enough
D) At least three

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