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Salesforce AI-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Testing, Deployment & Lifecycle | 15% | - Agent lifecycle management
|
| Governance & Observability | 10% | - AI governance
|
| Data Cloud & Grounding | 20% | - Data integration for AI agents
|
| Prompt Engineering | 20% | - Prompt Builder usage
|
| AI Agents | 35% | - Agent behavior configuration
|
Salesforce Certified Agentforce Specialist Sample Questions:
1. Universal Containers (UC) is setting up a new Agentforce Service Agent. The company has sensitive medical product research stored internally and wants to ensure the agent cannot access it. What should UC da?
A) Assign the Agentforce Service Agent user the lowest possible role in the organization's hierarchy to block access.
B) Follow the principle of least privilege and avoid granting permission to view the Medical Product object or related
C) Disable the Agentforce Service Agent's ability to use any Salesforce custom object or related fields.
2. An Agentforce agent uses multiple skills to resolve a customer issue. What enables the agent to determine the correct order of execution?
A) Validation rules
B) Record types
C) Prompt reasoning and planning
D) Page Layout configuration
3. A developer is using the Salesforce CLI to deploy agent components from a sandbox to production. They recently made a change to several topics, instructions, and actions. Which metadata component should the developer include in their package.xml file that contains all of the topics and actions an agent will interact with?
A) BotBundle
B) genAiPlannerBundle
C) EinsteinAiPlannerBundle
4. Which business requirement presents a good use case for leveraging Einstein Prompt Builder?
A) Identify potential high-value leads for targeted marketing campaigns.
B) Send reply to a request for proposal via a personalized email.
C) Forecast future sales trends based on historical data.
5. Coral Cloud Resorts is uploading thousands of new HTML knowledge articles files for a resort launch. To ensure Agentforce retrieves accurate responses quickly, which chunking strategy should be used when creating a new index?
A) Semantic-based passage extraction
B) Section-aware chunking
C) Conversation-based chunking
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |
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