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Salesforce Public Sector Solutions Accredited Professional : AP-222

AP-222

Exam Code: AP-222

Exam Name: Public Sector Solutions Accredited Professional

Updated: Jun 12, 2026

Q & A: 104 Questions and Answers

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About Salesforce Public Sector Solutions Accredited Professional certification

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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency wants to implement the Licenses, Permits, and Inspections modules of Public Sector Solutions. The agency needs to issue licenses and permits to two different sets of constituents; business constituents and private constituents. The agency would like to roll out licenses and permits to their business constituents first, followed by the private constituents at a later date. What data model and implementation strategy should a technical consultant recommend to the government agency for this use case?

A) Implement the Business Account and Contact data model for business constituents now, and implement the Household Account and Contact data model for private constituents at a later date.
B) Implement both the Business Account and Contact data model for business constituents and the Household Account and Contact data model for private constituents at the same time.
C) Implement the Business Account and Contact data model for business constituents now, and implement the Person Account data model for private constituents at a later date.
D) Implement both the Business Account and Contact data model for business constituents and the Person Account data model for private constituents at the same time.


2. A government agency is implementing Public Sector Solutions and is looking for a solution to automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the Intelligent Form Reader (IFR). What three steps should a technical consultant configure to satisfy the agency's use case?

A) Enable OCR Setting in the Document Object
B) Enable Data Raptor to read information from a scanned document
C) Enable Intelligent Form Reader
D) Set Up Data Extraction
E) Map Form Types to Objects


3. A government agency uses Public Sector Solutions to manage permits and grant approvals. The approvals team leader wants to improve team efficiency by ensuring everyone in the approvals team can see a summary of their open applications pending approval, including how long the application has been pending approval and the moment they log in to Salesforce for the day. In this scenario, which is the correct reporting and analytics solution to provide Approval insights to team members on login?

A) Provide CRM Analytics licenses to all team members, create a custom Approvals report using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver role.
B) Provide CRM Analytics licenses to all team members, create a custom Approvals dashboard using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver profile.
C) Create a custom Approvals dashboard using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver profile.
D) Create a custom Approvals report using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver role.


4. A Consultant completed a process requirement workshop with a government agency and completed a process map following the workshop. When should the Consultant review the process map with the government agency to get sign- off on outlined business requirements?

A) After the completion of the design and solution phase
B) After the architecture team has reviewed the completed process map
C) Before the solution design and solution phase of the project
D) During the user acceptance testing of the project


5. An Administrator at a government agency has created a new version of their "Business Re- Opening" Inspection by cloning and updating the Action Plan Template. However, upon selecting the "Business Re- Opening" Action Plan, the inspection generated is still based on the old Action Plan Template. What is most likely the reason for this issue?

A) The new Action Plan Template has not been activated
B) The Inspection Type must also be cloned to create a new version for users to select.
C) The Inspection Type has not been updated with the new Action Plan Template.
D) The new Action Plan Template has the same name as the previous template.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C,D,E
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: A

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