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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
Skills measured
- Manage contacts and groups (10-15%)
- Manage messages (35-40%)
- Manage schedules (35-40%)
- Manage the Outlook environment for productivity (20-25%)
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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Microsoft 77-731 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage schedules | 35-40% | - Manage tasks and notes - Create appointments, meetings, and events - Share and update calendars - Create and manage calendars - Manage meeting requests and responses |
| Topic 2: Manage contacts and groups | 10-15% | - Create and edit contacts - Share and update contact information - Create and manage contact groups |
| Topic 3: Manage messages | 35-40% | - Configure message tracking and delivery options - Apply rules and Quick Steps - Organize and manage messages - Create and format email messages - Insert items and attachments |
| Topic 4: Manage the Outlook environment for productivity | 20-25% | - Perform search operations - Print and save items - Customize Outlook settings - Configure mail and reading options |
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