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Microsoft Dynamics 365 Sales Functional Consultant : MB-210

MB-210

Exam Code: MB-210

Exam Name: Microsoft Dynamics 365 Sales Functional Consultant

Updated: Aug 10, 2026

Q & A: 376 Questions and Answers

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About Microsoft Dynamics 365 Sales Functional Consultant certification

Gaining Expertise on Test Topics

The Microsoft MB-210 exam is extensive in nature and any aspirant has to gain solid expertise in the exam topics to weave success. Therefore, it is crucial that one has to follow a verified and established learning path. The vendor, for instance, offers a wide range of free and paid training options, which are trying to impart the best-of-breed understanding of test topics and prepare the Microsoft MB-210 aspirant for the exam day. As far as the free training courses are concerned, you’ll come across such sessions as Working with Dynamics 365 Sales, Create and Use Analytics Reports Using Power BI, and Implement Goal Management in Dynamics 365 Sales and Customer Service. All of these are beginner & intermediate-tier classes that focus on Dynamics 365 technology and prepare you for the tasks that a functional consultant and business user perform. Simply put, if you are targeting both free and reliable training, enjoy these 15-module sessions offered by the vendor. On the other hand, for a detailed understanding of the subject matter, one can always take the help of instructor-led training offered by Microsoft. Course MB-210T01: Microsoft Dynamics 365 Sales is the name of the option available in this category. It is a one-day long course that tries to explain the tested areas in detail. Some of the key skills gained during this class are:

  • The configuration of product catalog;
  • Identifying common sales scenarios;
  • Managing the records of customers;
  • Completing a sales cycle;
  • The usage of analytics tools necessary for the data of customers.
  • Installing and configuring the application;

How to book the MB-210: Microsoft Dynamics 365 Sales Exam

These are following steps for registering the MB-210: Microsoft Dynamics 365 Sales exam.

  • Step 1: Visit to Microsoft Learning and search for MB-210: Microsoft Dynamics 365 Sales
  • Step 2: Sign up/Login to Pearson VUE account
  • Step 3: Select local centre based on your country, date, time and confirm with a payment method.

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Ideal Candidate Profile

In-service functional consultants and developers can use this validation for a career boost. The learning for such a certification allows an earner to be more effective in consulting and leveraging sales.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure Dynamics 365 Sales settings25-30%- Configure sales processes
  • 1. Configure business process flows
  • 2. Configure sales sequences
  • 3. Configure forecasting settings
- Configure sales settings
  • 1. Configure fiscal years and territories
  • 2. Manage sales accelerator settings
  • 3. Configure currencies and business units
- Configure product catalog
  • 1. Create and manage products
  • 2. Manage price lists and discount lists
  • 3. Configure product families and bundles
Topic 2: Configure additional tools and services20-25%- Configure analytics and insights
  • 1. Configure sales insights
  • 2. Manage forecasting and reporting
  • 3. Use AI-driven recommendations
- Configure integration and automation
  • 1. Integrate with Microsoft 365
  • 2. Manage email and Teams integration
  • 3. Configure Power Automate flows
- Configure connected applications
  • 1. Manage LinkedIn Sales Navigator integration
  • 2. Configure third-party integrations
  • 3. Manage relationship analytics
Topic 3: Manage core sales entities45-50%- Manage quotes, orders, and invoices
  • 1. Create and revise quotes
  • 2. Manage invoicing processes
  • 3. Convert quotes to orders
- Manage accounts and contacts
  • 1. Manage relationships and activities
  • 2. Configure account hierarchies
  • 3. Create and maintain customer records
- Manage leads and opportunities
  • 1. Create and qualify leads
  • 2. Manage opportunity lifecycle
  • 3. Track stakeholder relationships

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