HP HP2-I14 : Selling HP Supplies 2020

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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. Which print cartridge recycling option does HP offer?

A) In each Original HP print cartridge package, HP includes prepaid shipping labels for free and convenient return of empty cartridges.
B) HP has authorized recycling partners in more than 50 countries that will send brand new ink cartridges when customers return empty ones.
C) In some countries, HP customers can order free recycling envelopes and boxes with pre-paid shipping.
D) HP has installed recycling kiosks in Fortune 500 companies for convenient return of used supplies.

2. A customer has asked for Information supporting your recommendation of Original HP cartridges. What can you provide to this customer to support the HP value proposition? (Select two.)

A) warranty Information
B) user testimonials
C) Informed decisions
D) studies and briefs
E) low-cost replacements

3. A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)

A) Non-HP supplies are not recyclable and are costly to dispose of properly.
B) Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
C) Original HP supplies work the first time, every time.
D) Original HP supplies help reduce service calls, minimizing printer downtime.
E) Non-HP supplies are usually counterfeit and buyers can be subject to fines.

4. A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?

A) The company can get professional-quality precision output from their HP printers from the first page to last.
B) HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.
C) The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies.
D) Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image.

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