SHRM SHRM-SCP : Senior Certified Professional (SHRM-SCP)

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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. Which is a characteristic of an HRIS program that improves the value of an organization's data?

A) Data that supports decision-making through the sharing of information
B) Data storage procedures that encourage knowledge workers to retain data on an individual basis
C) Data management procedures that prevent the editing, adjusting, and adding of information
D) Data that can be shared and is widely accessible without many restrictions

2. What can be said about good governance at an organization?

A) It originates at the leadership level.
B) It applies equally to the host and home country of the organization.
C) It is introduced by the governance board.
D) It is free of any contradictions.

3. What is an advantage of using a business partner model in an organization rather than the generalist model?

A) The business partner model allows for better consistency in policy application acrossdepartments in the organization.
B) An HR business partner can focus on a designated area of expertise and become anadvanced subject matter expert.
C) An HR business partner has a wide range of skills and abilities, so he/she is able to provideguidance in almost any scenario.
D) A human resources (HR) business partner is able to become more familiar with specificlines of business, thus acting as a strategic partner to the designated group.

4. How would you go about preventing this from happening in the future?

A) Remove the temptation-request that customers secure their valuables prior to a visit from one of your employees.
B) In new hire orientation, conduct ethics training and threaten criminal prosecution if an employee is caught stealing.
C) Pair up employees who visit customer homes so that they can hold each other accountable.
D) Conduct a thorough background check before hiring, and reject anyone with a criminal record.

5. The CHRO asks the HR manager to work together with the marketing manager on one aspect of the new recruiting website. The HR manager is from New York, direct, task- focused, and efficient. The marketing manager is from Peru, creative, relationship-oriented, and enthusiastic. They set up a meeting to discuss the project, but are both frustrated afterward. The HR manager feels like they did not make any progress and wasted time. The marketing manager is of fended by his harsh tone and feels like he does not like her. After a couple of meetings with no success but growing frustration on both sides, the HR manager seeks the advice of the CHRO. What should she do?

A) Explain to the HR manager that this behavior is unacceptable. In his position, he needs toshow more cultural sensitivity.
B) Break up the project. The HR manager and marketing manager will each work on oneaspect of the website without having to collaborate.
C) Sit in on their next meeting and mediate between the parties by having each of themexplain the others perspective.
D) Inform both parties that even though they are not friends, they are still expected to worktogether prof essionally and complete the assigned project.

Solutions: