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Infosys DRETREPOSIC2206 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Retail Store Operations Fundamentals | - Store performance management - Store organization and roles |
| Sales and Customer Management | - Sales KPIs (sales/sqft, per employee metrics) - Customer service and satisfaction |
| Point of Sale (POS) Systems | - Returns and exchanges - POS transaction processing |
| Inventory Management | - Stock adjustment and movement - Shrinkage and inventory control - Stock receipt and verification |
| Retail Technology & Store Systems | - Self-checkout and automation tools - RFID and inventory tracking systems |
| Store Compliance & Security | - Loss prevention and compliance - Store security systems and surveillance |
Infosys AS-DRETREPOSIC2206-RETL Store Management Mod Sample Questions:
1. Aesthetic appeal, Variety and browsing ease are outcomes of
A) In-store window display
B) Merchandise display
C) None of the above
D) Signage
2. Performance Indicators fall broadly in the following parameters
(1)Sales information linked
(2)Gross margin information linked
(3)Customer Interaction linked
(4)Optimizing Inventory operation information linked
A) (1 & 3) Only
B) (1) Only
C) (1,2& 3 )only
D) (1 &4 ) Only
3. Primary functions of a POS system are
A) All the above
B) Goods return and exchanges
C) Payment & cash returns
D) Sales
4. Which type of in-store display highlights a central store theme and merchandise at vantage points in the store
A) Merchandise stacks
B) Focal point display
C) Window display
D) Posters
5. Merchandise transit check is done by
A) Store customer service representative
B) Store Supervisor
C) Allocation Planner
D) Store Manager
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |
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