PDF Version DemoHow much does ServiceNow Certified CIS CSM costs
- Examination Name: ServiceNow Certified CIS CSM
- Length of Exam: 85 min
- Types of questions: Performance Based Questions
- No of Questions: 85 Questions
- Passing Score: 60% or higher
- Examination Fees: $400 USD
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For more info read reference:
CIS-CSM Official Certification Site
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-csm-blueprint.pdf
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ServiceNow CIS-CSM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: CSM Workspace, Portals, Service Catalog, Analytics, and Reporting | 8% | - Platform Analytics and Reporting
|
| Topic 2: Case Management | 17% | - Major Issue Management
|
| Topic 3: CSM Foundational Data Model | 27% | - Install Base Management
|
| Topic 4: CSM Configuration | 38% | - Channels
|
| Topic 5: CSM Best Practices and Knowledge Management | 10% | - Knowledge Management
|
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