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BlackBerry BCP-221 : supporting BlackBerry Devices/Enterprise version 5.0

BCP-221

Exam Code: BCP-221

Exam Name: supporting BlackBerry Devices/Enterprise version 5.0

Updated: Nov 09, 2026

Q & A: 104 Questions and Answers

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BlackBerry BCP-221 Exam Syllabus Topics:

SectionObjectives
Topic 1: Operations and Troubleshooting- System monitoring
  • 1. Logging and diagnostics
    • 2. Service health monitoring
      - Issue resolution
      • 1. Synchronization problems
        • 2. Connectivity issues
          Topic 2: BlackBerry Enterprise Mobility Architecture- BlackBerry Enterprise Server (BES) fundamentals
          • 1. Messaging and synchronization flow
            • 2. Core architecture components
              - Device and service integration
              • 1. Email and PIM integration
                • 2. BlackBerry device connectivity
                  Topic 3: Device Management and Security- Device provisioning and activation
                  • 1. Device policy enforcement
                    • 2. Enterprise activation process
                      - Security management
                      • 1. Remote wipe and compliance controls
                        • 2. Encryption and key management
                          Topic 4: Installation and Configuration- Initial setup and configuration
                          • 1. Policy and activation setup
                            • 2. Service account configuration
                              - BES installation requirements
                              • 1. Database and messaging system integration
                                • 2. Server prerequisites

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