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Avaya 37820X : Avaya Midsize Solution Design Exam

37820X

Exam Code: 37820X

Exam Name: Avaya Midsize Solution Design Exam

Updated: Jul 14, 2026

Q & A: 66 Questions and Answers

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Avaya 37820X Exam Syllabus Topics:

SectionObjectives
Networking and Infrastructure Design- Infrastructure Requirements
  • 1. QoS and bandwidth planning
  • 2. LAN and WAN considerations
  • 3. Security and survivability requirements
Unified Communications and Collaboration Design- UC Applications
  • 1. Voice and video communications
  • 2. Mobility integration
  • 3. Conferencing solutions
  • 4. Messaging and presence
Avaya Midsize Solution Portfolio- Avaya IP Office Platform
  • 1. Licensing and deployment options
  • 2. Core platform architecture
  • 3. Scalability and resiliency features
Contact Center and Customer Experience Solutions- Customer Engagement Design
  • 1. Reporting and analytics considerations
  • 2. Agent and supervisor capabilities
  • 3. Contact center requirements analysis
Customer Business Requirements Analysis- Business Objectives and Communication Requirements
  • 1. Determine collaboration and mobility needs
  • 2. Identify customer business drivers
  • 3. Analyze user and site requirements
Implementation and Migration Planning- Deployment Strategy
  • 1. Installation and rollout planning
  • 2. Migration approaches
  • 3. Risk assessment
Solution Sizing and Bill of Materials- Solution Configuration
  • 1. Bill of materials preparation
  • 2. System sizing methodology
  • 3. Hardware and software selection
  • 4. Licensing requirements

Avaya Midsize Solution Design Sample Questions:

1. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

A) They can host online video conferences with a maximum of 5 participants.
B) They can have direct online video calling but no video conferences.
C) They can host online video conferences with a maximum of 15 participants.
D) They can host online voice conferences with a maximum of 15 participants.


2. Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?

A) Only Owner/Admin level users can share files.
B) Only Member level users and above can share files.
C) All levels of users can share files.
D) File sharing is not a capability within Avaya Spaces.


3. Refer to the Scenario: IT-FAC.

You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?

A) It provides NAT Traversal not available with direct termination.
B) It provides VPNIess remote worker functionality for 1600 endpoints.
C) It stops attacks and hacks before entering the private network.
D) It allows registration and authentication to be done in the core of the network.


4. Refer to the exhibit.

You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?

A) Create a version of this diagram for each location.
B) Add the specific product names for components in your solution.
C) Cross out functionality not requested by the customer.
D) Add In quantities for each of the components in your solution.


5. Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

A) J169
B) J129
C) J179
D) J139


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: B

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